West Point · Surprise, Arizona

AC Repair in West Point, Surprise AZ

West Point is one of the original Surprise neighborhoods, and the homes here have earned their years. If your air conditioner is showing its age, we're right up the road. Pro Solutions Air offers same-day AC repair, honest repair-or-replace advice, and technicians who don't work on commission. Family owned since 2011.

Your West Point AC team

We know these homes

West Point helped put Surprise on the map. Built out in the late 1990s — many of them Dave Brown homes — this was an established neighborhood before the Walmart and Home Depot ever arrived, back when West Point Parkway and Bell was a stop sign instead of the six-lane intersection it is today. The big yards and generous greenbelts still make it one of the nicer areas in Surprise.

But homes built around 1999 are now 25 years old, and that means aging air conditioning systems. A unit that's been running through 25 Arizona summers is well past its expected life, and that changes the conversation — sometimes a repair is the right call, and sometimes you're better off putting that money toward a new system. We'll give you the honest math either way, with no pressure.

Pro Solutions Air service van and technicians serving West Point in Surprise, AZ

What we do in West Point

Heating and cooling, done right

AC Repair

Same-day when we can. We diagnose it, price it in writing, and fix it once you approve — nothing before you say yes.

Repair or Replace

On a 20-plus-year-old system, this is the real question. We give you the honest math so you can decide with clear numbers.

AC Installation

When an aging system is finally done, new units sized for your West Point home, backed by our 15-year parts and labor warranty.

Capacitor Replacement

The most common Arizona failure, and often a same-visit fix. If your AC hums but won't start, this is usually why.

Don and Teigh Wade, owners of Pro Solutions Air

The family behind the work

Meet Don & Teigh Wade

Pro Solutions Air started in 2011 with one truck and a personal cell phone — no loans, no investors. Don ran the fieldwork; Teigh ran everything behind the scenes. Fifteen years later they still own and run the company, and the technicians who come to your West Point home are people they trained, not subcontractors.

That's why our people don't work on commission. On an older West Point system, that matters — when we recommend a repair over a replacement, or the other way around, it's the honest answer, because there's nothing in it for us either way.

AC trouble in West Point?

Call and we'll tell you honestly when we can be there — and whether it's worth fixing. Most repairs are same-visit.

Common questions

West Point AC repair — quick answers

Do you service West Point?

Yes. West Point, near West Point Parkway and Bell in Surprise, is right in our service area. We reach most homes there the same day, often within a couple of hours during cooling season.

My West Point home is older — should I repair or replace my AC?

It depends on the system. Many West Point homes date to the late 1990s, so their original systems are well past expected life. Sometimes a repair is the smart, affordable choice; sometimes that money is better put toward a new, efficient system that cuts your summer bills. We'll show you the honest numbers and let you decide — no pressure either way.

How fast can you get to my West Point home?

Because we're based in the West Valley rather than dispatching from Phoenix, we're usually there the same day. Call early in the day for the best chance at a same-day slot.

Are you licensed and insured?

Yes. We hold four Arizona ROC licenses, each verifiable in the state database, and we're BBB accredited and a Rosie on the House Certified Partner.

Posted on Google Google
Keven Besana profile picture
Keven Besana
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.


Owner's reply
Thank you for taking the time to share your experience Keven!
Posted on Google Google
Chad profile picture
Chad
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
​Absolute lifesavers! In the first super hot week of July, our A/C system completely pooped out in the middle of the night. Our special needs kiddos woke us up sweaty and miserable, and we didn't know who to turn to. In a panic, my wife made a community post on Facebook asking for recommendations for a reputable company. ​Don from Pro Solutions Air responded within an hour of the post going up. He personally assured us he would take care of our family, and within another 45 minutes, he had already had two of his technicians, Matthew and Dylan, on-site. ​These guys worked incredibly fast to get our system up and running again. What blew us away was their honesty; there was absolutely no high pressure sales tactic to purchase things we didn't need, which we know other companies are notorious for doing. Matthew and Dylan were efficient, respectful, and genuinely honest. ​Don and his entire team have completely restored my faith that there are still good people out there who just want to help others in times of struggle. Thank you so much, Pro Solutions Air! You have absolutely earned our trust, our future business, and we will be referring you to everyone we know.

Owner's reply
Thank you for allowing us to help you!
Posted on Google Google
Doug Allen profile picture
Doug Allen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Honesty in this field is crirical, Pro Solutions and Tech Brandon saved me 3500 dollars on a deceptive diagnosis from another company. I cannot recommend Pro Solutions enough,,Thank you

Owner's reply
Thank you for sharing you experience Doug!
Posted on Google Google
Michael Rogoz profile picture
Michael Rogoz
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Saved us after hours and did good work at a fair price!

Owner's reply
Thank you for the review and trusting us!
Posted on Google Google
Thomson Carter profile picture
Thomson Carter
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast honest repair.

Owner's reply
Thank you!
Posted on Google Google
Craig Marcus profile picture
Craig Marcus
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They do a great job, they get you scheduled quickly. They check all what is needed, and lets you know if there is anything else for future concerns. Kevin Burns came out and did an awesome job for us today. 6/8/26

Owner's reply
Thank you Craig!
Posted on Google Google
Casey Harrison profile picture
Casey Harrison
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fast and friendly service, the technician Kevin did a great job and was very professional

Owner's reply
Thank you, Casey! Glad to hear.
Posted on Google Google
Keith Kinsey profile picture
Keith Kinsey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company and the technician Kevin was amazing he answered all of our questions and went over everything with us about or air conditioning system.Also we like there pricing very fair and l would recommend to our family and friends..

Owner's reply
Hi! Thank you so much for the kind words and the recommendation to your family and friends. We’re thrilled to hear that Kevin provided such a thorough experience and took the time to answer all your questions about your air conditioning system. At Pro Solutions Air, we pride ourselves on transparent communication and fair pricing for all our HVAC services. It’s our goal to ensure every home in the Phoenix Valley stays cool and comfortable. We appreciate your support and look forward to being your go-to for any future AC maintenance or cooling needs!