Posted on Google Keven BesanaTrustindex verifies that the original source of the review is Google.
Owner's reply
Thank you for taking the time to share your experience Keven!Posted on Google ChadTrustindex verifies that the original source of the review is Google. Absolute lifesavers! In the first super hot week of July, our A/C system completely pooped out in the middle of the night. Our special needs kiddos woke us up sweaty and miserable, and we didn't know who to turn to. In a panic, my wife made a community post on Facebook asking for recommendations for a reputable company. Don from Pro Solutions Air responded within an hour of the post going up. He personally assured us he would take care of our family, and within another 45 minutes, he had already had two of his technicians, Matthew and Dylan, on-site. These guys worked incredibly fast to get our system up and running again. What blew us away was their honesty; there was absolutely no high pressure sales tactic to purchase things we didn't need, which we know other companies are notorious for doing. Matthew and Dylan were efficient, respectful, and genuinely honest. Don and his entire team have completely restored my faith that there are still good people out there who just want to help others in times of struggle. Thank you so much, Pro Solutions Air! You have absolutely earned our trust, our future business, and we will be referring you to everyone we know.
Owner's reply
Thank you for allowing us to help you!Posted on Google Doug AllenTrustindex verifies that the original source of the review is Google. Honesty in this field is crirical, Pro Solutions and Tech Brandon saved me 3500 dollars on a deceptive diagnosis from another company. I cannot recommend Pro Solutions enough,,Thank you
Owner's reply
Thank you for sharing you experience Doug!Posted on Google Michael RogozTrustindex verifies that the original source of the review is Google. Saved us after hours and did good work at a fair price!
Owner's reply
Thank you for the review and trusting us!Posted on Google Thomson CarterTrustindex verifies that the original source of the review is Google. Fast honest repair.
Owner's reply
Thank you!Posted on Google Craig MarcusTrustindex verifies that the original source of the review is Google. They do a great job, they get you scheduled quickly. They check all what is needed, and lets you know if there is anything else for future concerns. Kevin Burns came out and did an awesome job for us today. 6/8/26
Owner's reply
Thank you Craig!Posted on Google Casey HarrisonTrustindex verifies that the original source of the review is Google. Fast and friendly service, the technician Kevin did a great job and was very professional
Owner's reply
Thank you, Casey! Glad to hear.Posted on Google Keith KinseyTrustindex verifies that the original source of the review is Google. Great company and the technician Kevin was amazing he answered all of our questions and went over everything with us about or air conditioning system.Also we like there pricing very fair and l would recommend to our family and friends..
Owner's reply
Hi! Thank you so much for the kind words and the recommendation to your family and friends. We’re thrilled to hear that Kevin provided such a thorough experience and took the time to answer all your questions about your air conditioning system. At Pro Solutions Air, we pride ourselves on transparent communication and fair pricing for all our HVAC services. It’s our goal to ensure every home in the Phoenix Valley stays cool and comfortable. We appreciate your support and look forward to being your go-to for any future AC maintenance or cooling needs!
Desert Oasis · North Surprise, Arizona
AC Repair in Desert Oasis, Surprise AZ
Live in Desert Oasis and need your air conditioner looked at? We're close by. Pro Solutions Air serves the fast-growing North Surprise neighborhoods with same-day AC repair, honest pricing, and technicians who don't work on commission. Family owned since 2011.
Your Desert Oasis AC team
Right here in North Surprise
Desert Oasis is one of the fast-growing communities in North Surprise, off 163rd Avenue and Grand, filled with newer homes and newer air conditioning systems. But newer doesn't mean immune — Arizona heat pushes even a young unit hard, and a builder-grade system can develop problems in its first few summers. When yours does, you don't want to wait half a day for a truck coming from central Phoenix.
We're based right here in the West Valley, so we reach Desert Oasis homes fast, usually the same day. And because so many homes out here are still under builder or manufacturer warranties, we'll always tell you honestly when something should be a warranty claim rather than a paid repair.
What we do in Desert Oasis
Heating and cooling, done right
AC Repair
Same-day when we can. We diagnose it, price it in writing, and fix it once you approve — nothing before you say yes.
AC Maintenance
A spring tune-up keeps a newer system running at peak efficiency and catches small issues before the July heat.
AC Installation
When it's time, new systems sized for your Desert Oasis home, backed by our 15-year parts and labor warranty.
Capacitor Replacement
The most common Arizona failure, even on newer units, and often a same-visit fix. If your AC hums but won't start, this is usually why.
The family behind the work
Meet Don & Teigh Wade
Pro Solutions Air started in 2011 with one truck and a personal cell phone — no loans, no investors. Don ran the fieldwork; Teigh ran everything behind the scenes. Fifteen years later they still own and run the company, and the technicians who come to your Desert Oasis home are people they trained, not subcontractors.
That's why our people don't work on commission. When we recommend a repair over a replacement, it's the honest answer — there's nothing in it for us either way.
AC trouble in Desert Oasis?
Call and we'll tell you honestly when we can be there. Most repairs are same-visit.
Common questions
Desert Oasis AC repair — quick answers
Do you service Desert Oasis?
Yes. Desert Oasis, off 163rd Avenue and Grand in North Surprise, is right in our service area. We reach most homes there the same day, often within a couple of hours during cooling season.
My home is newer — do I still need repairs?
Sometimes, yes. Arizona heat is hard on even newer, builder-grade systems, and issues like a failed capacitor can show up in the first few summers. If your system is still under a builder or manufacturer warranty, we'll tell you honestly when something should be a warranty claim rather than a paid repair.
How fast can you get to my Desert Oasis home?
Because we're based in the West Valley rather than dispatching from Phoenix, we're usually there the same day. Call early in the day for the best chance at a same-day slot.
Are you licensed and insured?
Yes. We hold four Arizona ROC licenses, each verifiable in the state database, and we're BBB accredited and a Rosie on the House Certified Partner.