Meet the Experts Behind Pro Solutions Air Conditioning & Heating
Inviting someone into your home to repair your air conditioner, install a new heating system, or complete electrical work requires trust. At Pro Solutions Air Conditioning & Heating, we’re proud to introduce the experienced professionals who make that trust possible. Our team includes certified HVAC technicians, licensed electrical professionals, military veterans, and family members who are passionate about delivering honest service, quality workmanship, and exceptional customer care. Get to know the people behind our company, learn about their certifications, experience, and specialties, and discover why homeowners throughout Surprise and the Phoenix metro area trust Pro Solutions Air Conditioning & Heating for their home comfort needs. Our technicians never stop learning.
Brandon
Comfort Advisor
EPA Certified • Former Installation & Service Technician Heat • NATE Certified • OSHA Safety Certified • Heat Pump Council Certified Surprise Resident
“Helping homeowners understand their options so they can make the best decision for their family.”
Army Veteran • NATE Certified • EPA Certified • OSHA Safety Certified • Heat Pump Council Certified Graduated Top of HVAC Class • Joined Pro Solutions in 2016
“Diagnosing problems correctly the first time is the foundation of great customer service.”
At Pro Solutions Air Conditioning & Heating, learning never stops. Every technician participates in ongoing training to stay current with evolving HVAC technology, energy-efficient equipment, electrical systems, safety standards, and manufacturer best practices. That commitment to education helps us provide homeowners with knowledgeable service and dependable solutions.
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Keven Besana
Trustindex verifies that the original source of the review is Google.
Owner's reply Thank you for taking the time to share your experience Keven!
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Chad
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Absolute lifesavers! In the first super hot week of July, our A/C system completely pooped out in the middle of the night. Our special needs kiddos woke us up sweaty and miserable, and we didn't know who to turn to. In a panic, my wife made a community post on Facebook asking for recommendations for a reputable company.
Don from Pro Solutions Air responded within an hour of the post going up. He personally assured us he would take care of our family, and within another 45 minutes, he had already had two of his technicians, Matthew and Dylan, on-site.
These guys worked incredibly fast to get our system up and running again. What blew us away was their honesty; there was absolutely no high pressure sales tactic to purchase things we didn't need, which we know other companies are notorious for doing. Matthew and Dylan were efficient, respectful, and genuinely honest.
Don and his entire team have completely restored my faith that there are still good people out there who just want to help others in times of struggle. Thank you so much, Pro Solutions Air! You have absolutely earned our trust, our future business, and we will be referring you to everyone we know.
Owner's reply Thank you for allowing us to help you!
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Doug Allen
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Honesty in this field is crirical, Pro Solutions and Tech Brandon saved me 3500 dollars on a deceptive diagnosis from another company. I cannot recommend Pro Solutions enough,,Thank you
Owner's reply Thank you for sharing you experience Doug!
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Michael Rogoz
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Saved us after hours and did good work at a fair price!
Owner's reply Thank you for the review and trusting us!
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Thomson Carter
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Fast honest repair.
Owner's reply Thank you!
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Craig Marcus
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They do a great job, they get you scheduled quickly. They check all what is needed, and lets you know if there is anything else for future concerns.
Kevin Burns came out and did an awesome job for us today. 6/8/26
Owner's reply Thank you Craig!
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Casey Harrison
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Fast and friendly service, the technician Kevin did a great job and was very professional
Owner's reply Thank you, Casey! Glad to hear.
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Keith Kinsey
Trustindex verifies that the original source of the review is Google.
Great company and the technician Kevin was amazing he answered all of our questions and went over everything with us about or air conditioning system.Also we like there pricing very fair and l would recommend to our family and friends..
Owner's reply Hi! Thank you so much for the kind words and the recommendation to your family and friends. We’re thrilled to hear that Kevin provided such a thorough experience and took the time to answer all your questions about your air conditioning system.
At Pro Solutions Air, we pride ourselves on transparent communication and fair pricing for all our HVAC services. It’s our goal to ensure every home in the Phoenix Valley stays cool and comfortable. We appreciate your support and look forward to being your go-to for any future AC maintenance or cooling needs!
